1.ORGANIZATION
All courses, classes, events, and any other activity part of the services our School offers are
organized and conducted by Opera in The Kitchen, with registered offices in Via Campoli, 118 San
Casciano Val di Pesa.
2. COURSES AND CLASSES
The courses and classes at our School generally last three hours followed by a lunch/dinner with
what was prepared during the class. The menu changes according to the season and availability of
ingredients. Group courses must have a minimum of three participants; private courses may be
booked regardless of the number of people.
3. CHEFS AND COOKING TEACHERS
Our classes are taught exclusively by highly qualified chefs and instructors.
4. REGISTRATION AND PAYMENT METHODS
You must register on our website operainthekitchen.com in order to participate in the courses.
Registrations will be accepted in the order they are received, and the reservation will be
considered complete only after our School has received full payment; as such, if we do not receive
payment or receive a partial payment of the fee, the registration at our School may be nullified.
Payments may be made with the following methods:
– directly at our office
– by credit card through. Once our School has received full payment of the fee, we will send a
confirmation email noting the venue, date, and time of the classes.
5. COURSE CANCELLATION OR CHANGES
Changes
The School may make changes to programs, class content, and course teachers for organizational
reasons, while ensuring the same quality level and continuity of the classes. We furthermore
reserve the right to postpone the date of one or more classes, always giving registrants timely
notice. If a new date is offered and the registrant cannot take part, he or she may request, in
writing and within 10 days of the notification, reimbursement for the class that he or she cannot
attend solely for that reason.
Cancellation
Our School ensures courses will be conducted normally if the minimum number of participants is
reached. The courses may also be canceled due to force majeure events or for other causes not
attributable to our School.
If there is a cancellation, our School will reimburse fees already paid within sixty days, or if the
participant prefers, he or she may communicate the choice of another equivalent course within
thirty days of the cancellation.
It is understood that if a registrant does not participate in one or more classes, those classes may
not be made up or be reimbursed.
If there are changes or cancellations, any liability and resulting claims on the School for
compensation of damages shall be excluded.
6. PARTICIPANT CONDUCT AND INDEMNITY
The School provides the registrant with the kitchen equipment, ingredients, materials, and general
teaching material, for which he or she claims responsibility.
The registrant will use said material exclusively for the purpose of the course and the aims of the
class; the student will in all cases use reasonable care and due diligence in using the kitchen and
teaching materials and do so exclusively for their intended purposes. The registrant also agrees to
respect the Chefs’ instructions in the use of the materials, and to abide by all the usual norms for
proper conduct during the courses regarding themselves and others; regarding the equipment that
the School makes available, the registrant exempts the School from all responsibility for any
damage to other people or things. The School will therefore bear no responsibility for any damage
that the registrant may cause him or herself or third parties caused by said materials (for example,
knives, pots, heat, and boiling water).
The teaching material will be provided as needed and at the discretion of the instructor and actual
needs. The teaching material, ingredients, and other materials are included in the registration fee.

The registrant is responsible for his or her property and personal effects brought inside the
premises during the classes, and the School bears no responsibility or obligation to safekeep them.
Upon registration, the participant declares, upon his or her own responsibility, that he or she is in
suitable health to participate in activities part of the cooking courses organized by the School,
having received all necessary information about specific risks, operational procedures, and
evacuation procedures; also upon registration, the participant exempts and releases the School
from all liability for problems caused by food allergies or intolerances, whether by ingestion or
contact.
7. WITHDRAWAL
Every registrant has the right to withdraw as per Leg. 206/05; withdrawal must be effected as
follows:
– Communication of intent to withdraw in writing (email) no later than 10 working days from the
completion of the course registration.
After the timely completion of withdrawal, the School will reimburse the registrant the fee paid
within 30 days of receipt of withdrawal.
Without prejudice to the above, the registrant may in any case withdraw from the course, by giving
written communication in the same form as above, however, up to 30 working days before the
course is to be held. In such cases, the School will reimburse the registrant 50% of the registration
fee.
8. PRIVACY
The School becomes and remains holder of the personal data that the registrant provides as per
the following specific terms. Personal data shall be processed within the School’s database and in
compliance with the provisions of Legislative Decree 196/2003 on privacy. The data provided will
be handled in the strictest confidence, and its deletion or modification may be requested at any
time. The data provided may be used to send advertising materials or for marketing purposes.
9. COURT OF COMPETENT JURISDICTION
For any dispute that may arise between the parties regarding the validity, interpretation,
performance, and application of this contract, the exclusive competent court will be the court of
Florence.
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These terms are published and available for everyone to view on the School’s site, and as such,
upon course registration, the participant expresses his or her unconditional acceptance thereof.